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Found 1 result

  1. Hi All, I am totally new to this forum, and realise posting something about Kwik-Fit is going to send my street-cred plummeting, thankfully I have none to lose yet, so, here goes... I own a VW Golf GT TDI and quite recently received a warning that I needed to replace my brake pads, a month or so later I took it to Kwik-Fit to get an idea of price and was informed that I actually needed pads AND discs...this was fine by me as I could see a significant ride on the discs anyway. Kwik-Fit were very helpful and took the car then and there with the work done about 3.5 hours later at a cost of £230. All was well. I took the brakes for their "run-in" and the pads soon bit so I had my full braking efficiency back. A week passed by along with approximately 1,000 miles and on Monday I set off on a journey from Norwich to Guildford - 160 miles later I was on the A3 indicating myself onto the slip-road, I started braking at about 70mph and at about 50mph my brakes failed completely; pedal to the floor, nothing. I stopped the car without too much effort with gears, handbrake and a little gravity coming to a near-perfect stop at traffic lights, drove about another half-mile to a bus-stop, pulled over and called for recovery. Naturally, I recovered myself to Kwik-Fit (not the Kiwik-Fit I had previously used). I called in the next morning and explained the situation, the guys looked at the car, replaced a brake hose and bled the brakes twice (spongy the first time apparently). Interestingly they didn't even attempt to charge me for the work, which took them 5 hours, as "the other garage should really have checked the whole braking system when they did the brakes, or may have caused the problem when they changed them"...very interesting! However, I was also informed that when testing them this time round, every time the technician had pressed the brake pedal in a stationary position, the car had given an immediate STOP! error which only disappeared after the pedal was realsed. I was told "we don't really know why it's doing it but the brakes seem to be working. It might just be that the bleed has done something to the ABS. Drive it anyway and see if the error disappears".... So my opening question to the forum really is...are Kwik-Fit always this crap with brakes, or was I just unlucky? Considering the preceeding 160 miles before my brakes totally failed involved the A11, A14, M11 and M25, this could've been quite the catastrophic accident! Any advice or wrist-slapping (for using Kwik-Fit) greatly appreciated!
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