Stitcher Posted October 16, 2007 Report Share Posted October 16, 2007 After some kindly person drove into the passenger side of my swirl free Q7 and drove off without any witnesses I had to have it repaired at Esures request at Autospray Aberdeen. Picked the car up and it looked okay during a dull overcast day in Aberdeen . The next day it was blue skys and full sun and look at the pictures to see what greated me . Looked like they had finished the car with an angle grinder. After 4 hours with the PC and the help of my friends, Menzerna RD085 , Jeffs Acrylic Prime and Jett and Nattys Paste Wax its now back to its former glory, sorry I don't have any afters photos. How can they make such a mess of a newly painted door ? Link to comment Share on other sites More sharing options...
Stitcher Posted October 16, 2007 Author Report Share Posted October 16, 2007 another picture Link to comment Share on other sites More sharing options...
MajorH Posted October 16, 2007 Report Share Posted October 16, 2007 I believe I'm right in saying, you could have got esure involved and had the job redone to your satisfaction, 2 years ago they had my Disco 3 with a dented door loaded with filler at an esure approved bodyshop, I spat my dumby out and got a new panel fitted in the end. Link to comment Share on other sites More sharing options...
steelwind101 Posted October 16, 2007 Report Share Posted October 16, 2007 Oh wow!! Thats basically down to the guy using the buffer not really knowing how polish works, how the buffer works and how to get results. It looks to me like he hasnt worked the polish for long enough and it hasnt broken down. If in the event that polish doesnt break down any further then it needed to be chased with something lighter. Geoff Link to comment Share on other sites More sharing options...
jediknight83 Posted October 16, 2007 Report Share Posted October 16, 2007 bodyshops can be a joke. My immaculate S3 recently went in and came out with added swirls and holograms. A customers 56 plate M5 i saw yesterday though was possibly the worst car i have ever seen and i was pretty speachless! It recently had a door resprayed at a BMW aproved bodyshop and came out with this!!! Not only are there some of the worst swirls and micromaring mixed with holograms... but someone has wet sanded the whole car and then not bothered to polish it back up. You can see the high points of the orange peel effect are all mat where the sander has taken the gloss off!! Link to comment Share on other sites More sharing options...
steelwind101 Posted October 16, 2007 Report Share Posted October 16, 2007 The kinda people these places hire!! That is dreadful, to not even buff after wetsanding!! Link to comment Share on other sites More sharing options...
Tarmac_Terrorist Posted October 16, 2007 Report Share Posted October 16, 2007 I've heard from reliable sources that esure are extremely poor when it comes to authorising repairs. I've heard stories where they've demanded (against the bodyshop's wishes to repair fibre glass panels on very expensive machinary. I've also heard reliable stories where they've requested that repairers source 'used' parts. They rarely authorise new panels - prefer to pay labour rates for bodywork to be filled etc even on very new cars! I wouldn't touch esure with a barge pole - neither would many bodyshops could they find alternative insurance contracts! Link to comment Share on other sites More sharing options...
Stitcher Posted October 16, 2007 Author Report Share Posted October 16, 2007 I must admit that esure were pretty good . I wanted to use my own bodyshop which was Kinghorn who have a good name locally , but the guy there was going to fill the dent in the door. Esure sent me to Autospray and said to give them a go at quoting and see what I thought. The guy said straight away that they would replace the door so I went with them . The paint has some up really well after I used the PC but they have sprayed over some dust inside the door handles recess. The car is going back in for a couple of defects during the repair but I haven't contacted Esure yet as I thought I'd give them a chance to recify first. I don't think Esure will want my business next year anyway !! The reason I didn't take it back to recify the swirls was because I knew I could do a better job myself. Link to comment Share on other sites More sharing options...
MajorH Posted October 17, 2007 Report Share Posted October 17, 2007 [ QUOTE ] I've heard from reliable sources that esure are extremely poor when it comes to authorising repairs. I've heard stories where they've demanded (against the bodyshop's wishes to repair fibre glass panels on very expensive machinary. I've also heard reliable stories where they've requested that repairers source 'used' parts. They rarely authorise new panels - prefer to pay labour rates for bodywork to be filled etc even on very new cars! I wouldn't touch esure with a barge pole - neither would many bodyshops could they find alternative insurance contracts! [/ QUOTE ] I was lucky with the Disco as I turned up at the pre arranged time to collect the vehicle, they'd had a problem with the extraction kit in the paint shop so hadn't painted the repair so I was able to see the door in all it's filled glory, it took two weeks of constant calls till they succumbed and fitted a new door. I wouldn't touch esure again for sure Link to comment Share on other sites More sharing options...
Chrisg Posted October 17, 2007 Report Share Posted October 17, 2007 [ QUOTE ] I've heard from reliable sources that esure are extremely poor when it comes to authorising repairs. I've heard stories where they've demanded (against the bodyshop's wishes to repair fibre glass panels on very expensive machinary. I've also heard reliable stories where they've requested that repairers source 'used' parts. They rarely authorise new panels - prefer to pay labour rates for bodywork to be filled etc even on very new cars! I wouldn't touch esure with a barge pole - neither would many bodyshops could they find alternative insurance contracts! [/ QUOTE ] I too have heard this, very recently, quietly, from a bodyshop ....... Me thinks e sure best avoided.... Link to comment Share on other sites More sharing options...
thenamesross Posted October 17, 2007 Report Share Posted October 17, 2007 I'll make sure I dont go to Autospray then! Surprised Kinghorn wanted to fill it. Used them once before and was very impressed with them. Link to comment Share on other sites More sharing options...
brn7y Posted October 17, 2007 Report Share Posted October 17, 2007 Mark, you should have gone to Neil Daniel, as you don't have to go where your insurance tells you to. Went to Neil when my last Audi had the crash he fills out all the paper work and gets quotes and submits them to your insurer, only thing you don't get is a half decent courtesy car, but the work is top notch. Link to comment Share on other sites More sharing options...
bpsmith Posted October 17, 2007 Report Share Posted October 17, 2007 I second the above. You take your car to wherever you choose to get the repairs done! If someone damages your motor then you are more than entitled to get back to the condition it was in before and dont let the insurance rip off merchants tell you otherwise! Link to comment Share on other sites More sharing options...
fresco1 Posted October 17, 2007 Report Share Posted October 17, 2007 My GTI ended up with driver's side crush damage, and was repaired in Guildford by a VW bodyshop. Originally, they kindly painted my otherwise Tornado Red car a lovely Terracota down the RHS. Have a look - slightly bad photo as I've zoomed in and cropped. But if you compare the RHS with the bonnet or rear bumper, it's orange! Under bright light, it was just a disaster. It was completely resprayed after some 2 months of 'debate', and is now back to perfect. Mind you, some sh1t dented the offside rear door the other day, but nothing that Dent Devils can't fix. I trust just the one bodyshop - Auto Cosmetix in Guildford. Link to comment Share on other sites More sharing options...
Tarmac_Terrorist Posted October 17, 2007 Report Share Posted October 17, 2007 I assume you finally got her repaired to her former glory Fresco1? I thought you chopped her in for an Eos in the end having not seen you around on here for a while? Link to comment Share on other sites More sharing options...
fresco1 Posted October 17, 2007 Report Share Posted October 17, 2007 By the way, you should see the swirl's on this! Link to comment Share on other sites More sharing options...
fresco1 Posted October 17, 2007 Report Share Posted October 17, 2007 [ QUOTE ] I assume you finally got her repaired to her former glory Fresco1? I thought you chopped her in for an Eos in the end having not seen you around on here for a while? [/ QUOTE ] Greetings TT, yes it's been a while! But I have 2 sons under 5, so life is ... hectic! Plus work has been crazy busy, just no time in the evenings to get on the net (but normality is returning!). You recall correctly - the day before my crash, I had agreed a trade-in of the GTI for a 2.0T Eos. For obvious reasons, the deal fell apart! Still waiting on settlement, so have hung onto the GTI. Have to admit I was seriously annoyed over most of summer due to the respray botch, and nearly offloaded the car in Ireland to a friend. In the end, it was resprayed and came out 100% (and I'm picky), and I started to enjoy it again! But I've learned a lesson from it all, mainly that buying a car, sticking it in a garage and preening it every week was realistically a bit mad! I feel happier now that it's had a knock, even this week's dent I'm happy knowing can be fixed. I guess I've learned a lesson .... What I've ended up doing is spending 'car' money on decent holidays with the family, and have to admit that on balance we're getting more pleasure out of that. Maybe I'm getting old ... but no-doubt reading a few TSN posts and seeing what RedRobin is up to will spur me on again! Nice to see you're still about on here too! Cheers, Link to comment Share on other sites More sharing options...
Tarmac_Terrorist Posted October 17, 2007 Report Share Posted October 17, 2007 [quote Greetings TT, yes it's been a while! But I have 2 sons under 5, so life is ... hectic! Plus work has been crazy busy, just no time in the evenings to get on the net (but normality is returning!). You recall correctly - the day before my crash, I had agreed a trade-in of the GTI for a 2.0T Eos. For obvious reasons, the deal fell apart! Still waiting on settlement, so have hung onto the GTI. Have to admit I was seriously annoyed over most of summer due to the respray botch, and nearly offloaded the car in Ireland to a friend. In the end, it was resprayed and came out 100% (and I'm picky), and I started to enjoy it again! But I've learned a lesson from it all, mainly that buying a car, sticking it in a garage and preening it every week was realistically a bit mad! I feel happier now that it's had a knock, even this week's dent I'm happy knowing can be fixed. I guess I've learned a lesson .... What I've ended up doing is spending 'car' money on decent holidays with the family, and have to admit that on balance we're getting more pleasure out of that. Maybe I'm getting old ... but no-doubt reading a few TSN posts and seeing what RedRobin is up to will spur me on again! Nice to see you're still about on here too! Cheers, [/ QUOTE ] Glad you got things sorted in the end I guess you've got a point - mine's almost 18 months old and only done 4500 miles I must make a point of using it more. I have two girls under 5 and it's much easier just to load them and their baggage into the bigger car which is parked in front of the garage. Just seems hassle to take it out for routine runs! Link to comment Share on other sites More sharing options...
Stitcher Posted October 17, 2007 Author Report Share Posted October 17, 2007 Hows it gan Mr Broon ! I realise I could have taken it to anyone to get fixed and Esure didn't have a problem with that . I went to Autospray as they were the only ones quoting for a my door , I didn't want any filler on the car so went with them. The spray job is really good , its what they did afterwards with the buff that was out of order. Link to comment Share on other sites More sharing options...
Chillihead Posted October 19, 2007 Report Share Posted October 19, 2007 [ QUOTE ] I believe I'm right in saying, you could have got esure involved and had the job redone to your satisfaction, 2 years ago they had my Disco 3 with a dented door loaded with filler at an esure approved bodyshop, I spat my dumby out and got a new panel fitted in the end. [/ QUOTE ] Correct, I had a similar incident in Perth with my Merlin Purple A3, insurance approved bodyshop resprayed all except roof, car was riddled with fish eyes, swirls, holograms and very poorly finished. I contacted my Insurance company, they sent an engineer the following day who told the bodyshop, that if I was not happy then they could refinish the whole car or forfeit payment. 2 days later, whole car was perfect. Link to comment Share on other sites More sharing options...
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