Jennit Posted April 29, 2009 Report Share Posted April 29, 2009 Absolutely - Derby Audi to be recommended. PGA (now Sheffield Audi) created all the problems but I have had nothing to do with them since May 2008, so don't know if Audi UK have 'helped' them clean up their act. To be fair, it was mainly one person on the Sales side who created the situation and then simply lied and lied about what was being done to resolve it. Still wont be darkening Sheffield Audi's doorstep even if it is only quarter of a mile from me. Will be travelling down to Derby each time - even if it is on back of a tow truck! Link to comment Share on other sites More sharing options...
cruiser647 Posted April 29, 2009 Report Share Posted April 29, 2009 Nice result! did wonder at one point if there was a label on my file that said 'Do not piss this customer off'Probably!You walk in, sirens in the Dealer Principal's office go off! Link to comment Share on other sites More sharing options...
edo Posted April 29, 2009 Report Share Posted April 29, 2009 Hi guysThanks for good wishes - wasn't sure there was anyone still out there following this as it seems to have taken so long to resolve. The resolution is everything I initially dreamed of getting and more. A garnet red A3 with all the specs I originally had plus some I have added and paid for myself (decided I could not live without a tilt and slide glass sunroof). It is a dream to drive and if it is going to get 'nippier' once everything has bedded in then I will probably kill myself in it as it is so responsive now. A beautiful looker with a wicked side! Certainly makes my heart beat faster - even if it is just through shouting at other drivers to get away from my car! I have to say that Audi UK have tried hard to redeem the failures of one of their franchised dealers, once they realised just how serious the problems were. Fortunately, I had the documentary and photographic evidence to back what I was claiming. As for Derby Audi who dealt with the taking back of the blue car and ordering the new one, what can I say but what a change to my original experience with Peter Gilder Audi. I have had nothing but professional, respectful and pleasant service from them (did wonder at one point if there was a label on my file that said 'Do not piss this customer off'.) But as I bought the blue car from them and had same service, think this is just the way they operate. Will certainly be continuing my association with them. Will post photos asap ( like when I manage to take some in daylight and also manage to stop driving it for long enough). Regards to you all Great stuff. Glad it all got sorted in the end. Wood?!?! In an A3?!!! I hope that looks better than it sounds!!! Pics please to prove me wrong! Link to comment Share on other sites More sharing options...
Jennit Posted April 29, 2009 Report Share Posted April 29, 2009 (edited) Plastic wood, Edo - and it looks lovely against the garnet red exterior and black leather and alcantara interior. Much better than the dimpled aliminium trim that it would have come supplied with. It looks very classy. So glad i decided to pay extra for it. will try and get some piccies up asap but will have to struggle with the instructions again. Picture of daughter went on HUGE and then reverted to a thumbnail so if anyone has got any advice as to how to get NORMAL sized piccies up, feel free to let me know. Would also like to say a huge thank you to everyone who has followed this saga and offered their support and advice - it made tremendous difference to know I wasn't alone. Regards Edited April 29, 2009 by Jennit Link to comment Share on other sites More sharing options...
edo Posted April 29, 2009 Report Share Posted April 29, 2009 Not sure what camera you are using, but resize before you upload somewhere. 1024x766 is plenty big enough. If you get stuck, PM me and I'll give you my email, you can send them to me and I'll get them on the site for you. Link to comment Share on other sites More sharing options...
zedman Posted April 29, 2009 Report Share Posted April 29, 2009 Absolutely - Derby Audi to be recommended.PGA (now Sheffield Audi) created all the problems but I have had nothing to do with them since May 2008, so don't know if Audi UK have 'helped' them clean up their act. To be fair, it was mainly one person on the Sales side who created the situation and then simply lied and lied about what was being done to resolve it. Still wont be darkening Sheffield Audi's doorstep even if it is only quarter of a mile from me. Will be travelling down to Derby each time - even if it is on back of a tow truck! ironically enough, PGA are about a mile away from me, yet when i bought a new A3 a few years back i got it from Derby Audi too - better service over the telephone than at PGA face to face Link to comment Share on other sites More sharing options...
Jennit Posted April 29, 2009 Report Share Posted April 29, 2009 Thanks Edo Will probably do what you suggest and e mail them to you - i'm not a technophobe, just a technocrap! And Zedman - glad it's not just me that was impressed with Derby Audi - they have really got it right and treat you like a valued customer - which is what you want when paying lots of money for a car. I'm more impressed that I wasn't treated like a brainless idiot because I'm female and past my sell by date - which is how the person at PG treated me (strangely enough, not when my husband was with me!!!!) Link to comment Share on other sites More sharing options...
zedman Posted April 29, 2009 Report Share Posted April 29, 2009 I'm more impressed that I wasn't treated like a brainless idiot because I'm female and past my sell by date - which is how the person at PG treated me (strangely enough, not when my husband was with me!!!!) wait till you see their service side, if you thought the salesmen were bad....... Link to comment Share on other sites More sharing options...
Jennit Posted April 29, 2009 Report Share Posted April 29, 2009 (edited) Did see their service side - the second time the car went in with transmission failure, they 'forgot' to phone me to tell me it was ready to collect so they had it for nearly 2 weeks until I phoned them to see what was happening! Their response was 'Hasn't anyone phoned you to say the car is ready?' The actual salesman who sold me the car was actually very decent, it was his boss who caused all the problems and concocted all the lies about the car itself and having contacted Audi UK. He didn't just lie once, he kept compounding them. Have emailed Audi Uk to thank them and have had nice email back hoping that I will enjoy the car for a long time to come. Hopefully this is now the end of the problems. Edited April 29, 2009 by Jennit Link to comment Share on other sites More sharing options...
Chick Posted April 29, 2009 Report Share Posted April 29, 2009 2 - nil to the girls i say Link to comment Share on other sites More sharing options...
stooH Posted April 30, 2009 Report Share Posted April 30, 2009 Well done Jennit good to see you get the correct result in the end Link to comment Share on other sites More sharing options...
Jennit Posted April 30, 2009 Report Share Posted April 30, 2009 Thanks stooH And thanks to everyone who has followed this and supported me. Think it helped that I had kept records, documentary evidence and photos once it became clear that there was going to be major problems. Have sent some photos to Edo so that he can post them on the site so that you can see that I ended up with what I set out to buy all those months ago. And so sorry, stooH, but daughter is off to Auckland, NZ for her second year of uni - so still available but out of the country Link to comment Share on other sites More sharing options...
edo Posted April 30, 2009 Report Share Posted April 30, 2009 Here are Jennits pics. Well done! Link to comment Share on other sites More sharing options...
Jennit Posted April 30, 2009 Report Share Posted April 30, 2009 Thanks Edo They look really good - mind you so does the car. It's off the to the Alps in July so should be good test of it. Have been warned that turbo may whistle when at high altitudes! Should be interesting. Link to comment Share on other sites More sharing options...
CarMad Posted April 30, 2009 Report Share Posted April 30, 2009 Great looking motor glad to hear it all worked out ok. Link to comment Share on other sites More sharing options...
Scotty Posted April 30, 2009 Report Share Posted April 30, 2009 Well done. Nice car - it'll look even better if you get them to put the steering wheel on straight Link to comment Share on other sites More sharing options...
Se5aScott Posted April 30, 2009 Report Share Posted April 30, 2009 Glad it is all sorted, I am loving that colour Link to comment Share on other sites More sharing options...
stooH Posted May 1, 2009 Report Share Posted May 1, 2009 And so sorry, stooH, but daughter is off to Auckland, NZ for her second year of uni - so still available but out of the country One of the guys I work with finishes today and is off to Auckland in a couple of weeks. Link to comment Share on other sites More sharing options...
Jennit Posted May 2, 2009 Report Share Posted May 2, 2009 (edited) Does that mean you are going out on a visit,stooH? He he Thanks to everyone for your great feedback on the resolution. What would I have done without you! Glad you like the colour Se5aScott. I originally had the Cherry Red as didn't want a red that smacked you in the face. They stopped doing that colour on the 54 plate so went for next choice which was the Garnet Red. Am loving the car. Is fun to drive but has a really wicked side as well. Think I am in lust. They told me it would not be as nippy as i was used to as it was brand new and everything was still 'tight' - well, if it gets any nippier, I will probably kill myself in it. But what a way to go. Edited May 2, 2009 by Jennit Link to comment Share on other sites More sharing options...
Jennit Posted May 3, 2009 Report Share Posted May 3, 2009 Now, if someone can explain how to work the i-pod, I will be a very happy woman. Have managed to get ipod connected and followed instructions in manual but so far can only select any of first six on playlist of ipod and none of the others. Bit of a bugger when you have an 80gb classic with audio books on. I simply want to know if there is any way you can select any of the albums off the playlist. Have tried pre-selecting before connection ipod, but it automatically started playing the first album on playlist. Link to comment Share on other sites More sharing options...
cruiser647 Posted May 3, 2009 Report Share Posted May 3, 2009 I am well impressed with the colour AND the wood - looks good! I have always liked metallic reds on cars. Link to comment Share on other sites More sharing options...
alFR Posted May 3, 2009 Report Share Posted May 3, 2009 so far can only select any of first six on playlist of ipod and none of the others. That's the way the Audi iPod connection works, I'm afraid. It acts like a CD changer - the first 5 (or 6, depending on how many CD positions you have) of your playlists become the CD changer positions. I simply want to know if there is any way you can select any of the albums off the playlist. Have tried pre-selecting before connection ipod, but it automatically started playing the first album on playlist. Funny - it should carry on playing the last thing you were playing before you connected it until you select something else IIRC. What I set up when I had an ICElink Plus (which works the same as the Audi one) was 5 playlists with names prefixed with "@car" so they would always be the 5 that got assigned to the CD positions, with each of them a smart playlist for a different type of music e.g. if you wanted to set up an audiobook one, you could set up a smart playlist called "@car - audiobooks" as follows: Genre = audiobook (substitute whatever genre they're in if it's different in your library) Play count is less than 1 (if you want it to be a list of ones you've not heard, otherwise leave out this bit) Limit to x tracks selected by random (where x = how many books you want in the list) Link to comment Share on other sites More sharing options...
Jennit Posted May 3, 2009 Report Share Posted May 3, 2009 Thanks alFR - will give that a try - other than that will swop my 30gb ipod with my daughters 4gb one and just keep replacing the books on it So could I set up a playlist that came at the head of the alphabetical order and put in any of the books I wanted to listen to? Would that fool the ipod connection? And glad you like car cruiser 647 - I set out originally to buy a darker red than brilliant red or missano red. Didn't want to be smacked between the eyes with the colour. The whole thing looks classy - I think so anyway. But think it is a case of each to their own - wouldn't do for us to be all the same. The walnut inlays were because the only other choice was the standard aluminium inlays but they weren't the nice brushed aluminium but that horrible dimpled stuff that looks like someone has taken a toffee hammer to it. Link to comment Share on other sites More sharing options...
edo Posted May 3, 2009 Report Share Posted May 3, 2009 can you not just create a playlist with everything in it? Link to comment Share on other sites More sharing options...
Jennit Posted May 3, 2009 Report Share Posted May 3, 2009 Hubbie has just said same thing, Edo so will probably try that. Don't really want to swop my ipod for a smaller one. Am sure that will work. Just question of fooling the connector. Link to comment Share on other sites More sharing options...
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