Scotty Posted April 2, 2015 Report Share Posted April 2, 2015 Whilst out today I had an automated email from my DDNS supplier saying they couldn't reach my device. And another and another. When I got home I found my Superhub stuck in a reboot loop as it was failing to connect. A call to the helpline and it was answered within the 5 mins that they'd advised was the expected waiting time. The guy didn't ask me to plug up with a LAN cable like the normally do! He did some fiddling/sent some reset signals etc and the problem was resolved. Start to finish it was 10 mins! Fingers crossed it lasts! Link to comment Share on other sites More sharing options...
Mac Posted April 2, 2015 Report Share Posted April 2, 2015 2 Link to comment Share on other sites More sharing options...
Arch Posted April 2, 2015 Report Share Posted April 2, 2015 Link to comment Share on other sites More sharing options...
Scotty Posted April 2, 2015 Author Report Share Posted April 2, 2015 Just trying to balance it out as I'm normally having a moan! OK - I'll just go back to moaning Link to comment Share on other sites More sharing options...
CarMad Posted April 2, 2015 Report Share Posted April 2, 2015 I've founds them to be great, not a single bad word against them, it was even a good experience to regenerate my contract and get a few things thrown in for free. I'm a convert and I can't see me ever going back to sky / BT broadband. Link to comment Share on other sites More sharing options...
NewNiceMrMe Posted April 2, 2015 Report Share Posted April 2, 2015 I've found them to be okay. Not brilliant. Not dire. Just middle, average, alright, blah. Reliability has been good but I despise the prospect of calling them on the occasions it hasn't been. They are a nightmare in support as far as I'm concerned. On a 150mb cable connection I have given in trying to get more than 80-90mb regularly. It is a hopeless waste of my time and energy. Link to comment Share on other sites More sharing options...
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