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MAC issue.


cruiser647
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One of our users has a MAC and it is not starting up properly.

 

It seems to allow him to input his password, then the screen moves on for about 20 - 25% of the 'bar'?  and then stops.  Nothing else happens.

 

I have tried various 'command', 'option' and different key combinations to get into various menus and do stuff - like clearing the NVRAM, and Verifying the disc, all to no avail.

 

In one of the menus, the bod hit the info button.  The disc is reported as 250Gb capacity.  250 Gb used and 0 Gb free!  :o  :o   Surely that must be wrong?  Although it would explain why it can't boot as it has no disc space to write too.  How would it get that full?  I am not sure if it is encrypted (being a company one, it's bound to be???)

And finally, is there any combination that would bring a file utility type prog (prog - see what I did there? :P ) up at all?

 

Thank you!

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I think cmd+r at boot takes you into the recovery mode. 

 

You can then check the permissions are all correct and the disk has no faults and how full it is. Try that first and see how it goes, that tends to help fix most issues I've ever had. 

 

I've had one issues moving from an early Beta but other than that OSX has done very well but certainly not bug free. 

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