s4dreamer Posted January 10, 2005 Report Share Posted January 10, 2005 I'm trying to download DV into my PC using the on-board FireWire of my ASUS A7N8X-E, but can't get the PC to see the camera. Both Windows Movie Maker and Pinnacle Studio refuse to detect the camera on the FireWire port. I also tried hooking up my iPOD via the FireWire port. iTunes can't see it The BIOS has the 1394 connection enabled and XP says the connection is working normally, but it obviously isn't. XP firewall is disabled. Before I splash out on a PCI 1394 board, does anyone know of any diagnostic utilities for FireWire that I can use to see if the camera/iPOD can be detected by that ? Link to comment Share on other sites More sharing options...
Sparky Posted January 10, 2005 Report Share Posted January 10, 2005 Are you sure the Firewire port is actually connected to the motherboard? Could the cable have come loose? Try going into Device Manager and deleting the Firewire ports. Windows should then Re-detect it and install the software. This sometimes helps. Link to comment Share on other sites More sharing options...
s4dreamer Posted January 10, 2005 Author Report Share Posted January 10, 2005 Thanks Sparky - I reseated the connectors yesterday (even swapped them over on the motherboard), but still nothing. I'll try your suggestion of deleting the ports and see if that works. Link to comment Share on other sites More sharing options...
Sparky Posted January 10, 2005 Report Share Posted January 10, 2005 What happens when you insert a Firewire device? Does windows report an error, or just nothing at all? Mine normally pops up and asks what do I want to do with Device XX ? Link to comment Share on other sites More sharing options...
Paul Posted January 10, 2005 Report Share Posted January 10, 2005 [ QUOTE ] XP firewall is disabled. [/ QUOTE ] Trevor, you probably already done this, but have you checked the exceptions/advanced tabs on the firewall? I had my XP firewall disabled as the router takes care of that, but in the exceptions/advanced tabs, things were still covered by the xp firewall, even though it was disabled.. Link to comment Share on other sites More sharing options...
s4dreamer Posted January 10, 2005 Author Report Share Posted January 10, 2005 Sparky, nothing at all happens when I plug a device in. That's really my stumbling block, and makes me wonder whether or not the internal wiring is fully connected for the FireWire port. Although, having said that, the iPod did start charging when I had it plugged in, so at least something is working. Paul, thanks for the info. I'll check it later. When I had the firewall enabled, the network connections page showed that the 1394 interface was being managed by the firewall. However, when I clicked to disable the firewall, the connection manager no longer showed this. I'll verify by drilling down into the firewall just in case. Link to comment Share on other sites More sharing options...
s4dreamer Posted January 10, 2005 Author Report Share Posted January 10, 2005 Okay, I tried uninstalling the driver and then rebooting windows. It found the device and reloaded the driver ok, but wouldn't spot my camcorder connection. I then explicitly disabled the 1394 protection in the XP firewall (even though the firewall was already off), but still got no further. Nothing happens when I plug in either the iPod or Camcorder, so now I'm pretty sure I've got some duff hardware somewhere Unless anyone has any other ideas, it looks like I'll be off to Ebuyer for a 1394 card - another 15quid gone. Link to comment Share on other sites More sharing options...
Sparky Posted January 10, 2005 Report Share Posted January 10, 2005 My Firewall is enabled, and it saw the Firewire device no problems. Have you tried deleting the firewire controller from the Device manager? Link to comment Share on other sites More sharing options...
s4dreamer Posted January 10, 2005 Author Report Share Posted January 10, 2005 [ QUOTE ] My Firewall is enabled, and it saw the Firewire device no problems. Have you tried deleting the firewire controller from the Device manager? [/ QUOTE ] Well, I think so. I hit 'Uninstall' in the driver menu for the OHCI Bus controller under the Device Manager tree. I guess I could try sending the mobo back as it's only 6 months old, but to be honest I can't really be @rsed, so I've ordered a PCI card from Ebuyer now. Only 12quid including postage. Hopefully by Saturday I'll have it up and running. Thanks for your suggestions anyway. Link to comment Share on other sites More sharing options...
s4dreamer Posted January 13, 2005 Author Report Share Posted January 13, 2005 Got the new Firewire card in this morning's post and installed it at lunch time. XP detected it and installed the drivers, but still it refuses to recognise either the camcorder or iPod when they're attached (although once again, the iPod is getting power from the port, so that's obviously working). Have you guys got any ideas about what else I might try ? What part of XP detects new connections to devices like Firewire and USB ? Do I need to get rid of the profile for it in the network connections area ? Is this even possible ? Help, I'm going spare! Link to comment Share on other sites More sharing options...
Mac Posted January 13, 2005 Report Share Posted January 13, 2005 dude, sounds to me like you have a power issue. Is your firewaire card powered? IIRC the power provided by the pci bus is insufficient to power most firewire devices - they usually have a power port on the card? I ran out of power ports on my pc so took the one from the fireware card. Following that my ipod and external drive would not connect but would appear powered. Link to comment Share on other sites More sharing options...
s4dreamer Posted January 13, 2005 Author Report Share Posted January 13, 2005 Thanks Mac. All voltages appear normal (don't change) when I plug the iPod in, so I don't think it's that. I only have the one PCI card in the system anyway, and it's got a 400W PSU which should be more than ample. Link to comment Share on other sites More sharing options...
cruiser647 Posted January 13, 2005 Report Share Posted January 13, 2005 Hi S4Dreamer, I thin MAC means that the Firewire card should have it's own power socket connected to it FROM your PSU. With USB, many devices are low power jobs, and can get by on the power supplied through the USB port. Firewire devices cannot get by on the milliamps the USB devices use, - and as such need major watts to operate. the only thing that can supply this is the PSU in your case. However - I am not too sure, just seems you might not have understood MAC. Shoot me if I am wrong (Shields are up!) Link to comment Share on other sites More sharing options...
Mac Posted January 13, 2005 Report Share Posted January 13, 2005 Nope you're quite right fella. The power levels from the pci bus are not high enough to run a lot of firewire devices directly. Most firewire cards I've seen have an additional power-adapter on the board to plug into your psu. With mine without the power in my ipod charges but doesn't connect to the pc. Plug in the power and it works fine. Link to comment Share on other sites More sharing options...
s4dreamer Posted January 13, 2005 Author Report Share Posted January 13, 2005 The FireWire card doesn't have a power socket on it, unfortunately. I'm seeing the same fault with the motherboard 1394 bus and (now) the PCI card. I would expect that at least one of the devices would show up (the video camera doesn't take power from the card anyway). Link to comment Share on other sites More sharing options...
s4dreamer Posted January 13, 2005 Author Report Share Posted January 13, 2005 I have checked all through the M$FT knowledge base and can't find anything related to my problem, so I'm thinking it must be something I've tweaked. Can someone remind me how to get to the list of services which are started at boot in XP ? I remember disabling some things in there when I set up the PC, but that may or may not have any bearing on this issue. Link to comment Share on other sites More sharing options...
Sparky Posted January 13, 2005 Report Share Posted January 13, 2005 I'm sure we'll crack it! Right, under Device Manager, then into Networking and you should see something alongs the lines of a 1394 Net Adaptor, or Host controller. Also locate IEEE 1394 Bus Host controllers too. Delete them both & Reboot. Windows should then find these again when it reboots. Have your motherboard CDROM handy and install the drivers off that disc if you have one. You could always download a driver if you know the make of it. The fact that your new card doesn't work points to a Windows - or - external device problem. Are you 100% sure there is nothing wrong with your devices? I'm certain two products wouldn't fail, but it can happen! Anyhoo... Generally, an unsupported device either does not appear in Device Manager, or it is marked with an exclamation point in a yellow circle. This symptom typically occurs when you use an older driver in Windows XP. Do you see a yellow exclamation in Device Manager when you plug your camcorder in? Have you disabled PNP Auto Detection? Link to comment Share on other sites More sharing options...
Gaunty Posted January 13, 2005 Report Share Posted January 13, 2005 I don't know your equipment Trev or have tried to use Firewire connected camcorders but it seems to me that you have the drivers installed correctly because XP detected your card and they are standard ports and difficult to feck up. Do you know if you need drivers for the Camcorder? With my digital camera you have to install a driver before you can download images, it strikes me that your camcorder is probably going to be the same. Link to comment Share on other sites More sharing options...
Sparky Posted January 13, 2005 Report Share Posted January 13, 2005 Although you sometimes need drivers, Windows will regardless of brand, still detect a device has been connected. With this not happening, I think either PNP detection isn't working, or some other service isn't running. Are you on XP Service Pack 2 or 1, or standard install? I plugged my Sony DCR-HC40 camcorder in the other night for the first time and instantly connected to it - no drivers required. Windows then offered to capture the video footage. Plugging the same camcorder in via USB - and bugger all happened apart from seeing the camera's built-in memory stick. But no other features worked without a driver. XP Supports most camcorders without the need for a driver, BUT... not all brands. What camcorder do you have? Link to comment Share on other sites More sharing options...
Sparky Posted January 13, 2005 Report Share Posted January 13, 2005 [ QUOTE ] so I'm thinking it must be something I've tweaked. Can someone remind me how to get to the list of services which are started at boot in XP ? I remember disabling some things in there when I set up the PC, but that may or may not have any bearing on this issue. [/ QUOTE ] Start > Run > Type "msconfig" and hit return. Then select "services" tab and ensure Plug and Play" is switched on. You could always click on "Enable All" and see what happens. If it works, then disable those services again, one by one until you know what it was. Having said that, it might not be a services issue! Link to comment Share on other sites More sharing options...
s4dreamer Posted January 14, 2005 Author Report Share Posted January 14, 2005 I'm running XP SP2. I checked msconfig and everything appeared to be running that needed to be, but just to be sure (because I'd disabled the remote access options), I restarted with everything enabled. No change - neither the iPod or camcorder (Sony DCR-PC105) were recognised. According to Sony, it should work with OHCI compliant drivers, which is what comes with XP. I should add that nothing appears in the device manager when either the iPod or camcorder are plugged in, which (from what I've read), would seem to indicate a plug and Play problem. So now I'm stumped. Next plan is to create a fresh install on the second disk drive and see if that works. Is this possible when you already have an XP image on one drive ? Link to comment Share on other sites More sharing options...
Sparky Posted January 14, 2005 Report Share Posted January 14, 2005 You can create another install on the same disk, if you have space. Have you tried your camcorder on someone else's PC? Link to comment Share on other sites More sharing options...
s4dreamer Posted January 14, 2005 Author Report Share Posted January 14, 2005 Not tried the camcorder on another PC as I don't know anyone with one. I'll give the fresh install a go over the weekend and see what happens with that. Link to comment Share on other sites More sharing options...
Sparky Posted January 14, 2005 Report Share Posted January 14, 2005 Have you tried the Add Hardware wizard and added it manually? Link to comment Share on other sites More sharing options...
s4dreamer Posted January 14, 2005 Author Report Share Posted January 14, 2005 Woe is me I tried using the Add Hardware Wizard, but it didn't find anything. Also installed a fresh copy of the OS on a separate disk, that too didn't see either the camcorder or the iPod on the firewire connection, so it's back to square one now Anyone got any other vague ideas which might be of use ? I might pester my neighbour over the weekend to see if I can get his laptop to recognise either device. Link to comment Share on other sites More sharing options...
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