v6tas Posted November 22, 2006 Report Share Posted November 22, 2006 With my dispute rumbling on and many more stories of shocking customer service coming to light, i would like to start a list of VW dealerships to avoid at all costs. Many potential VW buyers use this site so thought it would be a good guide as to who to avoid. Please quote and add your dealership from hell Hull VW (Priory Park) Link to comment Share on other sites More sharing options...
bazza_g Posted November 22, 2006 Report Share Posted November 22, 2006 can of worms, opened...... Link to comment Share on other sites More sharing options...
VRO6MO Posted November 22, 2006 Report Share Posted November 22, 2006 Hertiage of Bristol (very bad), but DONT confuse it with its sister branch - Hertiage of Weston (at least u get a friendly smile with them - everytime) Link to comment Share on other sites More sharing options...
jimmyp Posted November 22, 2006 Report Share Posted November 22, 2006 Breeze VW in Poole, have been shocking, orginally told me my engine rattle was a charateristic of the .:R then the engine went bang on the motorway tho have been okish since i got some legal advice, but i will see how there are this week when they deal with my rear diff issue Caffyns group in sussex, quite frankly useless. Link to comment Share on other sites More sharing options...
Brisel Posted November 22, 2006 Report Share Posted November 22, 2006 The word LIBEL springs to mind here Well, I'm going to post something positive - Stanwell VW in Boston have been very good to me. They soon found out about the 6463 update & all the other regular faults with R32s when I gave them a little list at my last service there. Unlike a certain dealer in Spalding who didn't want the work... Link to comment Share on other sites More sharing options...
Simonl Posted November 22, 2006 Report Share Posted November 22, 2006 Feck Liable...we're basing this on personal experience. anyway... Abridge VW in Loughton are SHOCKING! and have a reputation to go with that. VW Loders in Dorchester on the other hand are absolutely brilliant and couldn't do more for me. A total contrast. Link to comment Share on other sites More sharing options...
skifly Posted November 22, 2006 Report Share Posted November 22, 2006 Beadles in Bromley. Never been treated so badly in my life and quite amusingly backed up when i got talking to a techie outside when waiting at the bus-stop. Oh and my comment to VW head office... "I would be happy to push my car in there if its on fire!" Link to comment Share on other sites More sharing options...
Tarmac_Terrorist Posted November 22, 2006 Report Share Posted November 22, 2006 The words 'Martins VW' and 'Basingstoke' spring to mind...many good reasons which I can't be bothered to detail this time of the evening Link to comment Share on other sites More sharing options...
Larder Posted November 22, 2006 Report Share Posted November 22, 2006 South Hereford Garage - told me i had to wait 3 weeks for a c/car to fix the rear wiper!!! Staff don't care and the sales man was so annoying it's untrue Startin Honda Worcester on the other hand are the top's friendly staff always remember me and the wife by our first names, mind you I have just bought a 3rd car from them in 3 years. The MD even comes and collects the car's at service times and drops off a C/car as the dealer is 30 miles away - all at no extra cost! VW could take a leaf out of there book!! Link to comment Share on other sites More sharing options...
Roy32 Posted November 22, 2006 Report Share Posted November 22, 2006 [ QUOTE ] The words 'Martins VW' and 'Basingstoke' spring to mind...many good reasons which I can't be bothered to detail this time of the evening [/ QUOTE ] I'll second that, only dealt with thier body shop though and its been there twice for warrenty work on the paint, still not happy and still in talks with VW UK about it. The second time I picked my car up from there the manager told me that the job was ok, I replied " that doesn't sound to promising" he replied "well it is only a car" Link to comment Share on other sites More sharing options...
Bounce Posted November 22, 2006 Report Share Posted November 22, 2006 I think it would be rude not to add ridgeway Reading to the list. Link to comment Share on other sites More sharing options...
RedRobin Posted November 22, 2006 Report Share Posted November 22, 2006 Wouldn't this thread work better if in the style of a meets list? - Copy and paste and add accordingly: ZEROS: Hull VW (Priory Park) Hertiage, Bristol Breeze, Poole Caffyn Group, Sussex Abridge, Loughton Beadles, Bromley Martins, Basingstoke South Hereford Garage Ridgeway, Reading HEROES: Loders, Dorchester (2 votes) Stanwell, Boston Link to comment Share on other sites More sharing options...
v6tas Posted November 22, 2006 Author Report Share Posted November 22, 2006 Thanks Robin, that was what i was after from the start !. Thanks for all your replies, keep em coming Link to comment Share on other sites More sharing options...
RedRobin Posted November 22, 2006 Report Share Posted November 22, 2006 Plus this topic is probably more appropriate in the VW Chat forum, but now I'm getting too picky! Link to comment Share on other sites More sharing options...
BrakeSnake Posted November 23, 2006 Report Share Posted November 23, 2006 Same response here, Parkway VW at Derby were great for the delivery process of my Mk V .:R... tho time will tell... Wehn they were Chevin, they were very bad, and this carried on when the Chevin franchise took over Audi and 'looked after' my S3 for 8 weeks after a new purchase... They WERE dreadful... Link to comment Share on other sites More sharing options...
kmpowell Posted November 23, 2006 Report Share Posted November 23, 2006 [ QUOTE ] Hertiage of Bristol (very bad), but DONT confuse it with its sister branch - Hertiage of Weston (at least u get a friendly smile with them - everytime) [/ QUOTE ] I've never heard of Hertiage (), but I had no problems with Heritage when I had my .:R serviced 2 weeks agao. In fact it was one of the most pleasent and efficient experiences I've had at a dealer(their service dept at least) for a LONG time! You try going over the road to the useless shower of C*nts at Dovercourt Audi! Then you'll know what bad service is! Link to comment Share on other sites More sharing options...
Bounce Posted November 23, 2006 Report Share Posted November 23, 2006 [ QUOTE ] Thanks Robin, that was what i was after from the start !. Thanks for all your replies, keep em coming [/ QUOTE ] i think it would of been a really short thread had you only asked for the good ones. Link to comment Share on other sites More sharing options...
rs32 Posted November 23, 2006 Report Share Posted November 23, 2006 ZEROS: Hull VW (Priory Park) Hertiage, Bristol Breeze, Poole Caffyn Group, Sussex Abridge, Loughton Beadles, Bromley Martins, Basingstoke South Hereford Garage Ridgeway, Reading Sidlow, Gatwick HEROES: Loders, Dorchester (2 votes) Stanwell, Boston Caffyns, Haywards Heath (but not for jimmy_p) Link to comment Share on other sites More sharing options...
dogbucket Posted November 23, 2006 Report Share Posted November 23, 2006 ZEROS: Hull VW (Priory Park) Hertiage, Bristol Breeze, Poole Caffyn Group, Sussex Abridge, Loughton Beadles, Bromley Martins, Basingstoke South Hereford Garage Ridgeway, Reading Sidlow, Gatwick (2 votes) HEROES: Loders, Dorchester (2 votes) Stanwell, Boston Caffyns, Haywards Heath (but not for jimmy_p) Driftbridge, Epsom Link to comment Share on other sites More sharing options...
Tarmac_Terrorist Posted November 23, 2006 Report Share Posted November 23, 2006 ZEROS: Hull VW (Priory Park) Hertiage, Bristol Breeze, Poole Caffyn Group, Sussex Abridge, Loughton Beadles, Bromley Martins, Basingstoke South Hereford Garage Ridgeway, Reading Sidlow, Gatwick HEROES: Loders, Dorchester (2 votes) Stanwell, Boston Caffyns, Haywards Heath (but not for jimmy_p) Ridgeway Newbury Link to comment Share on other sites More sharing options...
Oatz Posted November 23, 2006 Report Share Posted November 23, 2006 ZEROS: Hull VW (Priory Park) Hertiage, Bristol Breeze, Poole Caffyn Group, Sussex Abridge, Loughton Beadles, Bromley Martins, Basingstoke South Hereford Garage Ridgeway, Reading Sidlow, Gatwick (2 votes) Chiswick VW (utter ) VW Technical (in its entirety) HEROES: Loders, Dorchester (2 votes) Stanwell, Boston Caffyns, Haywards Heath (but not for jimmy_p) Driftbridge, Epsom Link to comment Share on other sites More sharing options...
jonm51168 Posted November 23, 2006 Report Share Posted November 23, 2006 a big thumbs up to Gilders banner cross sheffield free coffee free realignment to the headlight and a wash and internal vac, only in for mot Link to comment Share on other sites More sharing options...
Tarmac_Terrorist Posted November 23, 2006 Report Share Posted November 23, 2006 ZEROS: Hull VW (Priory Park) Hertiage, Bristol Breeze, Poole Caffyn Group, Sussex Abridge, Loughton Beadles, Bromley Martins, Basingstoke South Hereford Garage Ridgeway, Reading Sidlow, Gatwick (2 votes) Chiswick VW (utter ) VW Technical (in its entirety) HEROES: Loders, Dorchester (2 votes) Stanwell, Boston Caffyns, Haywards Heath (but not for jimmy_p) Driftbridge, Epsom Ridgeway Newbury Link to comment Share on other sites More sharing options...
kmpowell Posted November 23, 2006 Report Share Posted November 23, 2006 ZEROS: Hull VW (Priory Park) Heritage, Bristol Breeze, Poole Caffyn Group, Sussex Abridge, Loughton Beadles, Bromley Martins, Basingstoke South Hereford Garage Ridgeway, Reading Sidlow, Gatwick (2 votes) Chiswick VW (utter ) VW Technical (in its entirety) HEROES: Heritage, Bristol Loders, Dorchester (2 votes) Stanwell, Boston Caffyns, Haywards Heath (but not for jimmy_p) Driftbridge, Epsom Ridgeway Newbury Link to comment Share on other sites More sharing options...
R32Ash Posted November 23, 2006 Report Share Posted November 23, 2006 ZEROS: Hull VW (Priory Park) Heritage, Bristol Breeze, Poole Caffyn Group, Sussex Abridge, Loughton Beadles, Bromley Martins, Basingstoke South Hereford Garage Ridgeway, Reading Sidlow, Gatwick (2 votes) Chiswick VW (utter ) VW Technical (in its entirety) Richard Alexander, Huddersfield HEROES: Heritage, Bristol Loders, Dorchester (2 votes) Stanwell, Boston Caffyns, Haywards Heath (but not for jimmy_p) Driftbridge, Epsom Ridgeway Newbury Gilbert Lawton, Manchester Hayselden, Barnsley Link to comment Share on other sites More sharing options...
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