bpsmith Posted January 31, 2007 Report Share Posted January 31, 2007 Just received my PC from Autopia. Ordered on Friday PM and arrived the following Tuesday AM. Awesome timescales considering the usual things involved with ordering from company's over the web. This is the same no matter where in the world they are situated. They receive the order, send it to their warehouse for picking, pack the order and then wait for shipment, ship out via some form of courier and then its delivered to the customer. My question, even though a tad retorical, is why can this be done in 3.5 days from start to finish when shipped from San Diego to South Wales, when it often takes far longer when sent from somewhere like Swindon (Swindon chosen at random btw and not meant to target any suppliers in that area as dont know of any, sorry if there are!) to Swansea!?! I have ordered from Tim at CleanYourCar recently and his shipment was received in an extremely timely manner so this proves that someone as conscientious as him can do it, so why is there generally such a delay from many many other company's!?! Rant over!!! Link to comment Share on other sites More sharing options...
alexc Posted January 31, 2007 Report Share Posted January 31, 2007 It's true, I often see this with various companies I deal with, in some cases our international suppliers can deliver faster than our UK based suppliers As a rule we always get our orders out the same day if physically possible, the customers really appreciate it! Link to comment Share on other sites More sharing options...
bpsmith Posted January 31, 2007 Author Report Share Posted January 31, 2007 To qualify where I was coming from...I was not aiming this at any detailing based companies that float around on these forums. I have dealt with a number, some more recently than others, and pretty much always had prompt service or at least communications where this is not possible for whatever reason and feel this is very acceptable when such times arise. I was thinking more generally of UK based companies, and most definitely the shipping agents too, against the US equivalent! Just the usual thing with this country...pay more for it and get less service in return generally!?! Link to comment Share on other sites More sharing options...
DaveKG Posted January 31, 2007 Report Share Posted January 31, 2007 [ QUOTE ] As a rule we always get our orders out the same day if physically possible, the customers really appreciate it! [/ QUOTE ] That we do, Alex - the Bilt Hamber Autobalm arrived very promptly thank you! Link to comment Share on other sites More sharing options...
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